Field

Description

Shipper Contact Information

Last Name/Company Name

Enter the last name or company name of the shipper (up to 26 characters). The name entered here is referenced throughout the application and displays on various reports and invoices.

First Name/MI

Enter the first name of the shipper (up to 16 characters). The first name is often combined with the LastName/Company Name to create a shipper name.

Email

Enter the email address for the shipper (up to 120 characters). 

Once the record is saved, users can click on the email address set here and the application will evoke the system default mail utility (such as Microsoft Outlook) placing the email address set here as the message recipient.

Phone Numbers

Select a phone type and enter the corresponding phone number for each contact phone number provided for the shipper. 

Phone types are defined with Shipper Phone Type Setup and affect several imports including those from Atlas, SIRVA, and UniGroup.

Phone Numbers for most phone types affect Bookmarks data (see Order Information Bookmark Fields).

Press the phone icon  to access Phone Number Entry drop-down menu.

Use a right-click option to remove a phone number. Click on the phone number to highlight it, then right-click and click Delete Phone Number.

Figure 35: Right-click option to remove a phone number entry

Users can rank phone numbers to give them a priority in the listing.  Lowest numbers appear at the top of the listing and non-ranked numbers list after the ranked ones.

Figure 36: Phone number ranking

The Multiple Email Addresses Grid is present right next to the Shipper Contact Information grid and allows you to enter multiple email addresses for the shipper. Click Edit to add new email addresses.

Figure 37: Multiple Email Addresses grid

The setup area linked to this functionality is Shipper Email Type Setup. The records in this grid can be arranged using the arrow keys present next to the grid. The email type that makes it to the top of the grid, is referenced in forms and other places where a single email is required.

To delete a record, open the order in edit mode, right click the record to be deleted and select Delete Email Address.

Figure 38: Multiple Email Addresses grid

Email Type

Choose one of the email types from this dropdown. The dropdown lists all the email types entered through Shipper Email Type Setup.

Email Label

Enter a custom label for the email type for reference while viewing the order.

Email Address

Enter the email address for the shipper (up to 120 characters). 

Once the record is saved, users can click on the email address set here and the application will evoke the system default mail utility (such as Microsoft Outlook) placing the email address set here as the message recipient.

The Multiple Email Addresses Grid validates the provided email records for any logical errors in the Email Address field. Upon saving, an error window collectively displays all the errors if it finds any of the following:

•    Email Type dropdown left empty

•    Email Label field left empty

•    Email Address field left empty

•    Duplicate Email Type

•    Missing email prefix in the Email Address field

•    Missing email domain

•    Use of multiple “@” symbols

To send an email to any of these email addresses through MoversSuite Email Service, simply double click a record or right-click on any of the record and click Send Email.

Figure 39: Multiple Email Addresses Grid

Note: You can send an email to more than 1 recipients at a time by using the Ctrl+Select method and then selecting the Send Email option through right-click menu.

Use these arrow keys to sort the email records entered in the grid.

Contact Preference

Select the Contact Preference type that you have given in Contact Preference Setup.

Account Profile

Associate a profile to the order by selecting from the list of values defined within Account Profile Setup.

Lead Source

Select a value from the list of available records defined within Lead Type Setup.  This value is set within the Lead Source field in Move Information.

Salesperson

Select the name of the person responsible for the sales lead.  Salesperson is maintained within the Name, Address, Phone tab.

Note:

If a salesperson is associated to the selected profile then it will overwrite any value set for the Salesperson when an Account Profile is selected.

Salesperson Calendar

Opens the calendar of the selected Salesperson.  This feature also creates summary data of the request that can be pasted into a new message, new appointment, etc.  See Microsoft Outlook Calendar Integration for details.

Commodity Type

Select a value from the list of available records defined within Commodity Type Setup.  This value is set within the Commodity field in Move Information.

Moving From

Set the origin address and contact information as described on the Name, Address, Phone tab.

Moving To

Set the destination address and contact information as described on the Name, Address, Phone tab.

Notes

Enter the text of the note saved as a message with the Subject of Sales Lead and Type of Note as Lead.  This message will be visible through the Notes tab of the estimate.

Requested Dates

Survey Date

Survey Start/End Time

Set the date and time that the survey or estimate took place.

Manage these fields through the Agents tab.

See Date Fields for data entry information.

Pack Dates

Set the date ranges requested by the shipper for packing.  This date range appears within the Range tab in Move Information.

See Date Fields for data entry information.

Load Dates

Set the date ranges requested by the shipper for loading.  This date range appears within the Range tab in Move Information.

See Date Fields for data entry information.

Delivery Dates

Set the date ranges requested by the shipper for delivery.  This date range appears within the Range tab in Move Information.

See Date Fields for data entry information.

Upload to Quotes to Go

Upload to Quotes to Go

If UniGroup Quotes to Go Upload is enabled for the selected branch of the order, then a flag will display.  Checking this flag instructs the application to send the lead information capture here to the Quotes to Go system.

Save (Alt+S)

Pressing Save will close the dialog after saving any changes made to the record.

Cancel (Alt+C)

Pressing Cancel will close the dialog without adding a lead.