Moving Words – Why?
Written by Timothy Brady. “You see things; and say, ‘Why?’ But I dream things that never were; and I say ‘Why not?’ ” – George Bernard Shaw How do you determine whether your customers are receiving the high-quality service they expect and deserve? Now, this isn’t the approach of conducting customer service surveys. This is […]
Moving Words – Value
Written by Timothy Brady. “Price is what you pay. Value is what you get.” – Warren Buffett Definition: val·ue ¹ Pronunciation: ‘val-(“)yü Function: noun 1: a fair return or equivalent in goods, services, or money for something exchanged. 2: the monetary worth of something. 3: relative worth, utility, or importance <a good value at the […]
Moving Words – Paperless
Written by Timothy Brady. It is estimated U.S. businesses spend $460 billion in salaries per year just to manage paper-driven information. Is there a better way for the moving industry to handle the piles of documents necessary to conduct your day-to-day business? – T. Brady One of the biggest drivers of paperwork in the moving […]
Moving Words – Organizing
Written by Timothy Brady. “Organizing is what you do before you do something, so that when you do it, it is not all mixed up.” – A. A. Milne In every moving company or agency, paperwork is the oxygen of the operation. It’s what assures a continuous and constant cash flow, the life-blood of the […]
Moving Words – Discount
Written by Timothy Brady. “Do not compromise on the quality and your customers will not negotiate on the price.” –Amit Kalantri Discount—the word creates fear in any agency operations department, or van operator fleet. Here are a few things to think about concerning discounting: If low price is the only selling point, what happens when […]
Moving Words – Wealth
Written by Timothy Brady. “Wealth is the ability to fully experience life.” – Henry David Thoreau Building wealth is a process; it’s not based on luck, or being in the right place at the right time. Individuals who become wealthy and remain wealthy do it with a plan, no matter what business they enter. We’ve […]
Moving Words – Taxing
Written by Timothy Brady. “The only difference between death and taxes is that death doesn’t get worse every time Congress meets.” – Will Rogers With all those media “Tax Experts” providing their assessments and opinion of what’s in the 2017 Tax Cuts and Jobs Act, what does your next move need to be? In all […]
Moving Words – Check-Up
“We all need a daily check-up from the neck up to avoid ‘stinkin’ thinkin’ which ultimately leads to hardening of the attitudes.” – Zig Ziglar It’s that time of year again. And it’s not something that needs to wait until after January 1, 2018. It’s time for that annual business insurance and tax check-up. The […]
Moving Words – Struggle
Written by Timothy Brady. If there is no struggle, there is no progress. – Frederick Douglass Very few words encapsulate the moving business better than struggle. This industry is filled with activities that are challenges to our physical strength, to our intellect, even to seemingly defying basic physics. We struggle looking for customers, determining a […]
Moving Words – Disaster
Written by Timothy Brady. “We cannot stop natural disasters but we can arm ourselves with knowledge: so many lives wouldn’t have to be lost if there was enough disaster preparedness.” – Petra Nemcova (Czech model/TV host /philanthropist who founded and chairs the Happy Hearts Fund) We’ve all seen the recent headlines from Houston, Florida and […]