Use the Liabilities/Chargebacks tab to view and manage liabilities and chargebacks applied to associated parties, such as the warehouse, third party agents, vendors, and liable personnel. Liability and chargeback items represent the amount applied to a claim assessed to a driver or service providers, etc. Access to this tab is through Claim Items.
Figure 17: Liabilities/Chargebacks tab
Use the Liabilities/Chargebacks function to create and edit liability and chargeback items and for field descriptions.
Right-click option for Posting Information is available within this data grid.
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To assign a chargeback to a driver of a foreign order, a long distance dispatcher can assign the driver to the original order and then a clerk can process the claim under the original order (posting the liability and chargeback to the driver). |