Moving Words – Fans
Timothy Brady “Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity.” Leon Gorman Regardless of whether someone mows your lawn, or you purchase an appliance, or ship thousands of items worth millions of dollars cross-country, communication is the base. That communication foundation is the point from where you develop […]
Moving Words – Recruiting Women
Timothy Brady “Being a female trucker means having the courage to break through barriers and blaze new trails” – Kim O’Brien: American Trucking Associations’ ATRI Research Advisory Committee developed a Top Priority research program in March 2023 to better understand the challenges women truck drivers face. Trucking offers secure incomes, decent benefits, and job variety; […]
Moving Words – In the Dust
Timothy Brady “You either make dust or eat dust” – . H. Jackson Brown, Jr. If there weren’t other moving companies, van lines and relocation companies competing for their share of the shippers for which you haul their household goods, would there be any money to be made in that market? Therefore, a medium-to-high amount […]
Moving Words – Prime Directive
Timothy Brady “Our prime purpose in this life is to help others. And if you can’t help them, at least don’t hurt them.” – Dalai Lama What is your moving operation’s prime directive? Many folks who are fans of Star Trek recall the United Federation of Planet’s Prime Directive, which stated that members of Starfleet […]
Moving Words – OSS Rules
Timothy Brady “The government cannot enforce its mountain of laws and regulations without voluntary compliance”. Charles Murray With the summer moving season in full swing, it’s a good idea to review with your van operators the changes to the Out Of Service Rules recently introduced by the Commercial Vehicle Safety Alliance. Let’s look at adjustments […]
Moving Words – Old vs Young
Timothy Brady “Aging is not “lost youth” but a new stage of opportunity and strength.” – Betty Friedan Many older truckers are retiring from the road or leaving trucking and moving altogether. According to industry number crunchers, there aren’t enough younger people entering the industry to replace them. Why not? This is a question without […]
Moving Words – Politics
Timothy Brady “Winning or losing of the election is less important than strengthening the country.” – Indira Gandhi As we look at the upcoming election, some Americans will be happy, others disappointed as to who’s going to be in the White House, Senate, and House of Representatives over the next few years. But regardless of […]
Moving Words – DOT Physicals
Timothy Brady “If you don’t know your blood pressure, it’s like not knowing the value of your company.” – Mehmet Oz Please share this article with your van operators. For every van operator it’s unavoidable – the DOT physical. Regulations require you to provide a copy of your DOT Medical Card to your state’s DMV […]
Moving Words – Lease Agreements
Timothy Brady “Everyone has hopes and dreams for where they can invest their money. Everyone wants to do the best they can with it, and they don’t want to be subjected to any sort of predatory lending.” – Dede Gardner In mid-February 2024, the FMCSA requested information from commercial motor vehicle (CMV) drivers to share […]
Moving Words – Check-up Time
Timothy Brady “The way to get started is to quit talking and begin doing.” -Walt Disney It’s time for that annual business check-up, and much like the annual physical for which many of us go to the doctor, the purpose of your business insurance and tax checkup is to investigate how your company can save […]