The CSR Missed Action Report is used to print a list of all MoveTrak actions that failed to be completed. This report is really intended as a management report to be used to determine problem areas of MoveTrak processing. In some cases, actions might be completed without updating the complete date, but in some cases, actions may have been forgotten entirely which could lead to more severe issues. This report should be run periodically and any missed actions should receive immediate attention.
Missed Action Report Screen
Field Descriptions
Name |
Description |
Options |
|
Resort Actions |
These option buttons are for choosing whether or not the actions should be resorted in the report. If this is the first time today this report is run, resort will be "Yes" by default. If not (a reprint), resort will be set to "No". |
Range Selection |
|
Order CSR |
These combo boxes are used to select a single CSR, or a range of CSRs. (Beginning) and (Ending) are used to select the first, and last CSR, respectively. |
Action Coordinator |
These combo boxes are used for selecting which Coordinators are to be included in the report. (Beginning) and (Ending) are used for first and last coordinators. |
Action Date |
Select the date range to include on this report. |