Third Party Application Error

 

The Third Party Application Error screen displays an error in a format that may be easier to read than what displays within the Third Party Application Error Management screen.  This screen also allows a user to select the error Description and copy it to another application, such as another document or email message.

 

Access the Third Party Application Error screen by selecting a record within Third Party Application Error Management and choosing Open from the right-click options or double-click on the record itself.

 

 

Figure 4: Third Party Application Error screen

 

The following table describes the fields available within Third Party Application Error screen. 

 

Field

Description

Error Stamp

 

Date

This field displays the date and time that the transaction occurred. 

Identifier

Displays the unique identifier of the record being processed, typically a MoversSuite order or estimate number will be referenced within this column.

Application

This field displays the name of the third-party application that is sending or receiving the data.

Record Type

The name of the specific application process defined within XML System Setup displays in this field.

Error Information

 

Error Code

The internal error code for the corresponding description displays in this field.

Description

Displays the message associated to the error code.  Users can select and copy the text of the error message.

Close

This function closes the screen.

 

 

 

Technical Note

The following table displays the fields belonging to the XmlImportError table.  This information may be of use when attempting to isolate the cause of an error.

 

Field

Description

XmlImportErrorID

Primary key used to identify records.

DataDescription

Displays the extra data attached to the text of the standard error message based on the error code (ErrorCodeFID).

DateDownloaded

This field displays the date and timestamp of when the error occurred.

ErrorCodeFID

Key used to link this record to the ErrorCode table which contains a list of all standard MoversSuite errors along with the text that displays for the error message (Description), the calling stored procedure (spName), and the error condition level (1-error occurred, 2- warning encountered, 3-information only message in the LogLevelFID).

XmlID

Identifier referenced for the incoming data.  This will often be an order or estimate number.

XMLData

Specific contents of the data that caused the error condition (in XML format).  Some applications, such as Microsoft SQL Server Management Studio, include copy and save options.

XmlSystemDataTypeMapFID

Key linking records to a XmlSystemDataTypeMap record that contains information regarding a specific process including whether the record type can be reprocessed or not; records with a ClearPreviousXmlErrors set to 1 can be cleared and reprocessed.