The data transferred between MoversSuite and Remedy is detailed in Online Payments Data Transferred; however, this topic further defines which fields correlate between MoversSuite and the Remedy Payment Portal. This information is available to create reports and for researching transactions within the Remedy Merchant Portal.
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Remedy Field |
MoversSuite Data |
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Merchant Defined Field 2 |
Customer Number This is the Customer Number associated with the order linked to the payment. |
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Merchant Defined Field 3 |
Invoice Number or Shipper Name This field is now modified based on the source of the transaction, such as the following examples: •Online payments from a storage run have this set to the Invoice Number. •For other Online Payments, this field is set to the Shipper Name set for the order. More specifically, this field contains what was previously in the Memo attached to the payment transaction, which defaulted to include Order Number, Customer ID, and Shipper Name. NOTE: We still populate the Memo field as we did prior to this update. |
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Purchase Order Number |
Order Number |
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The following field is an existing field, which is included for reference. | |
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Merchant Defined Field1 |
This has not a new field, nor has it changed. This field displays the Cash Receipt Number for payments made from MoversSuite directly and is the MoversConnect Identifier for all Online Payments. The MoversConnect Identifier is in the format of MOVERSCONNECT-XXXXXX-99999999 and is valuable when doing research either through MoversSuite or through a merchant portal. |
Reach out to Remedy's support team if help is needed to add the new custom fields to any of their existing Remedy reports that get generated out of the Remedy Merchant Portal.