Order Cancellation Reason Setup

MoversSuite Administration > Administration > Order Cancellation Reason

 

Define the values available for reasons that an order is cancelled. The values defined in this setup are available to assign through the Cancel Order Reason function.

 

Field

Description

Reason

Provide the reason description (up to 40 characters). The reason is assigned to a cancelled order through the Cancel Order Reason function and displays within Order History under the field name of Order Cancelled Reason.

Is Uncancel Reason

Check this flag if you want to uncancel an Atlas Order through the Atlas Uncancel Order screen.

Interface Item

 

Use this section to link the record to an external system that may be needed for exchanging data between disparate systems.

Currently, this setup record is utilized by the following process:

Atlas Integration

Interface

Select a value from the list defined within XML Interface Setup

External Code

Enter a code supported by the Interface for exchanging data with MoversSuite (up to 32 characters).

Note: In case of Atlas Orders, if the “Is Uncancel Reason” flag is checked, the only supported external code is “NONE”.