Add Note

 

Use the Add Note dialog to add and edit a documented note to an order.  This screen is available through the following:

Add Notes button from Notes tab

Append to Note button from within Note screen

Append To This Note right-click option on selected Notes records

 

Figure 9: Add Note dialog

 

Described in the following table are the fields and function available within the Add Note dialog.

 

Important:

Users cannot delete Note records.  Please verify the note content prior to pressing Save.

 

Field

Description

Order Number

This field displays the MoversSuite identification number assigned to the order.

Shipper

This field displays the shipper name as set through the Last Name/Company Name field within Name, Address, Phone.

Note Information

 

Public/Private

Set to Public to allow the web users to view this note otherwise Private (default) will restrict it from view within the portal.

Type

Select a note type from the list of those defined within Note Type Setup

The note type places the note in a particular category and identifies the record as exportable to a third party application, if utilized (see Note Type Setup for details).

Subject

Enter text providing the purpose or title of the message (up to 256 characters).

Memo

Enter the detailed portion of the note.  The length of this message is virtually unlimited.

Send to Van Line

 

Enabled

Check Enabled to allow the note to be uploaded to a third party application, such as to UniGroup Memo Pad, and to activate the Private and Initials fields.

Hotkey: ALT + E

Private

Check Private to mark the note record as one that outside agents cannot view.  Only the van line and the MoversSuite user will see Private notes.

Initials

Enter the initials of the person to identify the creator of the note within a third party application (up to 4 characters).

Save

This function permanently adds the note record for the order.  Please verify the content of the note prior to pressing Save; users cannot delete note records.

Hotkey: ALT + S

Cancel

This function discards the note addition and closes the screen.

 

 

RELATED TOPICS:

Add Note (AR Credit & Collections)

Dispatching Services Report

Note

SIRVA QLAB Integration Setup and Administration

SIRVA STS Integration Setup and Administration

UniGroup Upload Setup and Administration

Uploading to UniGroup Memo Pad