You can attach additional customer order memo for National Accounts through the Memo field within the Billing Information tab. This allows you to provide additional information to help identify the correct order and account for billing.
To set customer references numbers, you can enter the data with a prescribed format:
CODE=VALUE
•Where CODE is a SIRVA Master Code, such as “TA” and VALUE is the corresponding customer reference number. For example, “TA=123456”. The codes available to you are listed in the SIRVA Master Code Definitions topic.
•If you have multiple entries, you can separate them by a blank line or by a semicolon (;). For example, “TA=123456; LOA=ABC123456”.
•Reference SRIVA master codes and appropriate reference numbers when adding this information.
•You can specify space in the Memo field up to 120 characters.
Figure 8: National Account section from the Billing Information tab
ADDITIONAL DETAILS ON USING THE MEMO FIELD
The following rules are used when analyzing the Memo field for data:
•The memo is split into blocks wherever a semi-colon appears, removing any leading or trailing spaces.
•Each block is analyzed separately.
•Any block that does not contain exactly one equals sign will be ignored.
•Any block that contains more than one equal sign will be ignored.
•Any block without a SIRVA master code or a customer reference number will be ignored.
•Any block where the SIRVA master code is longer than 3 characters will be ignored.
•Semi-colons at the beginning or end of the entire memo are not required.