Work Ticket Report

This report provides detailed information on local, scheduled services. It typically is tied to the Work Ticket function within Dispatch Center.

Parameters

This is a system-generated reported.

Parameter	Description
System-provided	This is a system-generated report.

NOTE

Link this report to the Work Ticket button available within Local Dispatch by assigning the report to a Report System Location of “Work Ticket Report.”

Report Details

Report Grouping

No report grouping is in effect.

Detail Information

The following table describes the fields that display on this report.

Field	Description
Branch	Displays the Name of the branch as defined within Branch Setup
Work Ticket Number	This field displays the ticket number assigned to the service request through the Work Ticket function
Service Date	Displays the date scheduled to perform the request See Add Local Service for more information
Shipper	Displays the formatted shipper name combined from the Last Name/Company Name and First Name fields from the Name, Address, Phone tab
Order Number	Below the Service Date displays the Order Number.
Consignor/Consignee	This section only appears if consignor/consignee data exists for the order.
Consignor Consignor Contact Consignor Phone	Displays the data set for the Consignor in Name, Address, Phone
Consignee Consignor Contact Consignor Phone	Displays the data set for the Consignee in Name, Address, Phone
Shipper Address and Phone Numbers
Origin	The Origin Address of the local service displays (set through Add Local Service). If the Origin Address is not set, then the Moving From address set through the Name, Address, Phone tab displays. The address fields that display include the following (if set on the order or service): Address Line 1 Address Line 2 Address Line 3 City, State, Postal Code Country
Email	Displays the email set within Email from Name, Address, Phone.
Destination	The Destination Address of the local service displays (set through Add Local Service). If the Destination Address is not set, then the Moving To - Secondary address set through the Name, Address, Phone tab displays. If the Moving To – Secondary address is not set, then the Moving To – Primary address displays. The address fields that display include the following (if set on the order or service): Address Line 1 Address Line 2 Address Line 3 City, State, Postal Code Country
Shipper Contact Information	The top four phone numbers listed for the order (Name, Address, Phone) display.
Personnel and Accounts
Coordinator	Displays the name of the person assigned as the Transportation Coordinator for the order in Name, Address, Phone
Salesperson	Displays the name of the person assigned as the Salesperson in Name, Address, Phone
Customer	Displays the entity assigned as to the Customer (Customer Number) in Billing Information
National Account	Displays the entity assigned as the National Account in Billing Information
National Account #	This field displays the identification number for the account associated to the National Account in Billing Information
PO #	Number assigned as the Purchase Order Number in Billing Information
Billing Information
Payment Type	Displays the Payment Type value in Billing Information
Valuation	Displays the Valuation value from Move Information
Tariff/Rate	Displays the Tariff/Rate value in Billing Information
Contract	Displays the Contract value in Billing Information
Estimated Linehaul	Displays the Discounted Linehaul value in Move Information
Cubic Feet	Displays the Cubic Feet from Move Information
Weight	Displays the Hauled Weight (or Estimated Weight if Hauled Weight is not set) from Move Information
Miles	Displays the Miles from Move Information
Auto	Displays a T if Automobile data is present within Move Information
With/Shipment	Displays a T if the Auto With Shipment checkbox is marked in Move Information. Displays an F otherwise
Move Dates
Estimated Pack Date Range	Displays the date range entered for Pack Dates (in Range) in Move Information
Preferred Pack Date	Displays the date entered for Pack Dates (in Preferred) in Move Information
Estimated Load Date Range	Displays the date range entered for Load Dates (in Range) in Move Information
Preferred Load Date	Displays the date entered for Load Dates (in Preferred) in Move Information
Estimated Delivery Date Range	Displays the date range entered for Delivery Dates (in Range) in Move Information
Preferred Delivery Date	Displays the date entered for Delivery Dates (in Preferred) in Move Information
Services
Service Type	The type of service dispatched. See Add Local Service for more information.
Estimated Service Start Time	Displays the anticipated Job Start Time as set through the Set Service Time screen
Estimated Service End Time	Displays the anticipated Job End Time as set through the Set Service Time screen
Hours Drive	Displays the Hours Drive One Way value set within Add Local Service
Estimated Hours	Displays the Total Hours Required set within Add Local Service
Estimated Crew	Displays the total estimated crew needed defined within Add Local Service
Hours Each	Displays the total estimated time needed per crew defined within Add Local Service
Crew	This section only appears if crew assignment(s) exist for the service.
Crew	Lists the crew assigned to the service and a total count of assigned crew. The scheduled arrival and departure times are display based on what is set for the Job Start Time and Job End Time through Assign Crew
Customer Signature	Area dedicated to customer approval of crew times
Equipment	This section only appears if equipment reservation(s) exist for the service.
Equipment	Displays a list of all reserved equipment for the service sorted by the equipment identification number. A total count of equipment reserved for the service is also displayed. Equipment dispatched by service time display in one Equipment listing. Separate listings do display if there is one or more equipment reservation based on quantity. See Equipment Setup and Reserve Equipment more information.
CPU
Containers Estimate Counts	Displays the estimated material count defined for each container, packing, and unpacking item. A total count of all estimated material items also displays. See Update Containers, Packing and Unpacking for more information.
Crates	This section only appears if crating data exist for the service.
Description Quantity Height Width Length Cubic Feet	Displays the data set for the crating information associated to an order through the Crating Information screen. See Update Containers, Packing and Unpacking for more information. Totals of all crates linked to an order display in this section for the number of total crates and the total cubic feet of all crates.
Extra Stops	This section only appears if extra stop(s) exist for the service.
Pickup/Destination Stop From Date To Date From Time To Time Company Address Contact Contact Phone Contact Work Phone	Displays data set for Extra Stops associated to the service through Select Extra Stops. The stops added through the Extra Stops option are listed on the report based on their assigned Stop Number with Pickup items followed by Delivery items. Here’s how the Extra Stops sections would display: Pickup 1 Pickup 2 Pickup 3 Delivery 1 Delivery 2 Delivery 3 However, the display order can be customized through the Extra Stops option.
Notes
Van Line Special Instructions	Displays all notes associated to the order imported from a third party application.
Special Instructions (Origin)	Displays the memo attached to the order through Special Instructions (Origin) in Move Information. This section appears when the Include Special Instructions On Work Ticket flag is checked within the System Wide Options.
Special Instructions (Dest)	Displays the memo attached to the order through Special Instructions (Destination) in Move Information. This section appears when the Include Special Instructions On Work Ticket flag is checked within the System Wide Options.
Special Instructions (Local Move)	Displays the memo attached to a local through Special Instructions set within the Add Local Service screen. This section appears when the Include Special Instructions On Work Ticket flag is checked within the System Wide Options.
Directions (Origin)	Displays the memo attached to the order through Directions (Origin) in Move Information
Directions (Dest)	Displays the memo attached to the order through Directions (Destination) in Move Information
Service Instructions	Service Instructions (Service Description) This section displays the Service Instructions for each service assigned to the order. The notes displayed are created through the Move Information dialog; the name of the service associated to the text lists after the Service Instruction label.
Additional Notes	Area reserved for write-in information.