The following table describes the values available to base alerts on. The criteria below are options available within the Alert Setup for the basis of an alert.
Alert Criteria |
Description |
Credit Limit |
The Credit Limit represents the maximum dollar amount of outstanding receivables allowed by the company to a particular customer. Users can set the Credit Limit through the Customer Settings screen. The use of this field depends on the Credit Limit Type which can be one of the following (set within Customer Settings):
No Credit The amount of credit is a zero dollar amount ($0.00). This customer has no credit established with the company.
Amount The customer has an amount specified in the Credit Limit field as the maximum of credit available from the company.
Unlimited There is no set limit to the amount of credit extended to the customer on the part of the company.
Users can base an alert on the following for Credit Limit: Credit Limit between Credit Limit equal to Credit Limit greater than Credit Limit less than Credit Limit less than Customer Balance Customer Balance equal to Credit Limit
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Customer Balance Age |
This is the number of days that a particular transaction document for the customer has carried a balance. This data is only visible within Microsoft Dynamics GP. Users can base an alert on the following for Customer Balance Age: Customer Balance Age between Customer Balance Age equal to Customer Balance Age greater than Customer Balance Age less than
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Customer Balance |
Customer Balance is the sum of all receivable amounts outstanding for all orders where revenue links to a particular customer. The Current Balance for each document listed in AR Detail sums to the AR Amount listed for each order. The sum of all AR Amounts is what constitutes the customer balance. Users can base an alert on the following for Customer Balance: Credit Limit less than Customer Balance Customer Balance between Customer Balance equal to Customer Balance equal to Credit Limit
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Invoice Age |
Age of the invoice is the number of days that an invoice has been open (uncollected) based on a comparison between the current system date and the date of the invoice. The invoice age appears as the Days Old field within the AR Detail data grid for each order where revenue links to a particular customer. This grid also displays the Invoice Date, as well. The alert generation process considers Invoice Age only when an invoice(s) exist for orders with an AR balance for a particular customer. Users can base an alert on the following for Invoice Age: Invoice Age between Invoice Age equal to Invoice Age greater than Invoice Age less than
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Invoice Amount |
Invoice amount is the sum of all invoiced items outstanding for all orders where revenue links to a particular customer. The Invoice Total for each order listed in the AR Detail data grid sums together when evaluating the invoice amount of a customer. The alert generation process considers Invoice Amount only when an invoice(s) exist for orders with an AR balance for a particular customer. Users can base an alert on the following for Invoice Amount: Invoice Amount between Invoice Amount equal to Invoice Amount greater than Invoice Amount less than
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