Order Status Setup

MoversSuite Administration > Administration > Order Status

 

Use this setup to define the status values that can be assigned to a MoversSuite order.

 

Field

Description

Status

Enter the name of the Order Status record that can be assigned to an order through the MSS Order Status field (up to 25 characters). Refer to the list below for the default values set by MoversSuite.

The Order Status is used throughout MoversSuite to define the state of the order.  The predefined list of Order Status values are described in the following table.

See Order-Level Functions for more information.

Set Shipment Status To

When the Order Status changes to this record’s Status, then the application will change the Shipment Status of the order to what is specified in this field (from the list defined in Shipment Status Setup).

Clear Move Dates

Set this flag on certain status values (e.g. “Will Advise,” “Cancelled,” and “Voided”) to instruct the application to clear all order dates set within the Move Information tab and to regenerate all Tasks when this status is selected. Of note, if Is Cancelled Status is also set, then all Tasks items are removed.

Is Cancelled Status

Set this flag to indicate a type of cancelled associated to the status. When set to a status that has this flag turned on, MoversSuite prompts a user for a reason for the cancellation through the Cancel Order Reason dialog. All Tasks items are cleared when this flag is set.

 

Described below are the default values for the Order Status field.

 

Default Value

Description

Assigned

Order has been assigned to a van

Balance Due

Order has a balance due

Billed

Order has been billed to shipper/customer/account

Booked

Order has been booked

Cancelled

Order has been cancelled

Collections

Order has been turned over for collection of payment

Completed

All processing of the order has been completed

Delivered to Residence

Order has been delivered to the shipper’s final destination after storage

Delivered to Storage

Order is either temporary (SIT) or permanent storage

Loaded

Order has been loaded to van

Perm Storage

Order is for permanent storage

SIT

Order is in temporary storage

Voided

Order has been voided; this status value is reserved for internal testing purposes

Will Advise

Order is booked but move dates are yet to be finalized

 

RELATED TOPICS:
Order-Level Functions

Set Shipment Status

Shipment Status Setup

Tasks